JLC Hospitality Consulting is a hospitality research & consulting firm that works with owners and managers to diagnose problems and recommend ways to improve management effectiveness.

Like a doctor, we diagnose the health of your property using our Marketing Audit System. After examination and prognosis, we prescribe treatment to improve the health of your investment as it moves through its life cycle.

Our firm has developed a series of diagnostic tools and audits to measure effectiveness and evaluate the following areas. Click on any of these items to view a summary and sample audit.

• Marketing Environment
• Marketing Plan
• Sales Systems & Sales Team Effectiveness
• Guest Services
• Customer Satisfaction
• Management Effectiveness
• Employee Opinions

If you aren’t sure about the health of your asset, perhaps it’s time for an examination using our diagnostics.

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